The Era Of A.I.

Posted by Tim Lintick on Monday, April 8th, 2019 at 6:36pm.

They are the friendliest people you will never meet. They will answer all your questions. They will ask you questions, too. They are available 24/7. They have become an indispensable part of real estate. Yet they don’t exist. And yes, they are chatbots. Their names are Crystal and Amber. The personal A.I. Assistants of The Way Home Team. They live in our phones. In our computers. Our tablets and laptops. On our Facebook page. On our websites. Their sole purpose is to help you, the customer, the client, the person looking for information about our real estate listings. When anyone needs information about one our listings at 3 a.m., our friendly A.I. chatbots are there for them. Instantly. Ready, willing and able to answer almost any and all questions about that listing. It’s incredible, really. Amazing even! It’s intuitive. Both Crystal and Amber are well versed in all the nuances of all of our properties that we have listed. They can practically do everything but put up the Open House sign, or bake cookies. It’s perhaps a disquieting thought. Having an intangible entity that is so capable of a basic form of “thinking” that it can respond to very real inquiries from very real humans. And in this era of speed where we want our information now, and not ten minutes from now, both Crystal and Amber are extremely helpful. They understand our clients and customers don’t have time to wait. Don’t want to wait. They want the information right now! So it’s a good thing that Crystal and Amber never need to sleep. They don’t take coffee breaks. Heck, they don’t even need lunch breaks. But don’t get us wrong. They will never replace the human experience. In fact, they are merely a temporary bridge to a very human member of The Way Home Team. So, we look forward to hearing from you. And after Crystal and Amber make your acquaintance, you can rest assured that one of our team will be in contact as soon as humanly possible.

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